Wednesday, January 21, 2009

Attention IPhone Users

Are you and IPhone or IPod user? Have you come across the dreaded error: 5002? Let me ease your pain. The first place to check, assuming you have an account with the Apple ITunes Store online, is that your account info is up-to-date. If your credit card is on file with Apple and your account is within a month of it's expiration date that's enough to prevent you from being able to add applications or update them on your IPod, IPhone or ITouch. You'll get an Error: 5002 when you try, till you correct the problem.

If you don't have one of these devices then 'never mind'. This post isn't for you.

Friday, January 16, 2009

'...and the Winner is.....'

What's the #1 complaint on computer users' minds/hearts/souls when they are finally pushed to call for help? The results are in and the winner is....wait for it...

"My computer is so *@#$-ing SLOW!" Sometimes the complaint is followed by 'all of a sudden' or 'I've been living with it for AGES and I'm about ready to throw it off the deck'.

There are a host of reasons for why a computer might 'suddenly' move like a fly on fly paper and here are a just a few, in order of common offense (most of this having a WINDOWS slant):
  1. Too little RAM memory. Yes folks, I know the salesman told you when you bought it that this would be PLENTY good for your purposes. The cold hard truth? ==>>Salesman LIE. There is no such thing as TOO MUCH RAM. It you have any spare change when buying a computer spend it on more RAM. Trust me...you'll be sooooo much happier.
  2. Registry issues need 'curing'. What's a Registry, you might ask? It's a rather important file that Microsoft Windows (all versions) use to tell it who, what and where things are on your computer and what to do with them; and it entirely on it's own over time developes ways about it self that just aren't right.
  3. Virus problems. You thought this one was gonna be 1st, right? Wrong. While still a common problem the other two issues are a bigger head ache for most computers. Didn't renew or replace the FREE trial virus protection when it expired? Shame on you. And there are PLENTY of great free virus protection software programs available.
  4. Spyware issues. Oh yeah, when we get done celebrating the fact that the internet is FREE and UN-regulated we deal with the reality that any website, most in fact, can place small items ON OUR computers that make our machines slow from a run to a stroll to a crawl. Tracking cookies are a big problem because they're like little BEACONS using up your bandwidth (sorry....for the...geek-speak) to tell some commercial entity little things about you and your internet visits that marketing companies pay to know. Sucks, but such is the price of freedom. And spyware protection is NOT the same as virus protect...well, sometimes it is, but 98% of the time it's NOT. You need BOTH. Hey, it's a jungle out there.
But there's GOOD NEWS. It's not broke, it's just ailing. If you don't have hours and hours to research how to fix these problems then it's time I plug what it is I do and offer to come over and fix it for 'ya. Hey, it's what we do.

Wait, wait....I forgot number 5. Your computer is just too OLD. Yep, if it's over eight and you want it to do something more than prop a door open then you are likely to need ALL of the above to keep it going. But some of us would like to keep one more thing out of the landfill and wanna keep the ole machine goin' for a while longer. I repeat: Call us.

Neighborhood Computer Services 503-530-6623

MOBILE Computer Services in YOUR Neighborhood...it's what we do!

Offering computer consulting services, repairs, fixes, computer and software training, internet set up/fixes, wireless networking, back up, virus, ad-ware and spam protection, hard disk crash data recovery, computer systems acquisition ... The single source provider for Individuals and Small Businesses. *** Now available by Appointment in Portland as well as Camp Sherman, Black Butte and Sisters, Oregon ***

----- Rapid response to your home or business! We make 'House Calls'!

(503) 530-6623